Why can I not log in after registering an account?

To log in to your account, you must first activate it by verifying your email address. Follow the link in the email sent to the email address you entered when you created your account.

1. Please verify that you have received an email titled Complete your registration.
2. Click on the link that says "Verify email address" in the email.
3. Log in to your account using BankID or email address and password, depending on how you chose to create your account.
   1. If you chose to create it with BankID, log in using BankID.
   2. If you chose to create it with email and password, log in with that.
4. If you have not received an email, it may be because the email has been filtered to your spam folder. Check if the email is in your spam folder. If you find the email in the spam folder, we recommend the following:
   1. Mark the sender as trustworthy (follow your email program's instructions).
   2. Remove any spam markings (follow your email program's instructions).
   3. Add the sender to your address book to ensure that future communications from the organisation reach you.
5. It may be the wrong email address that was entered when you created your account. You can check this by doing the following:
   1. Click on "Create Account.
   2. Fill in your details and enter the email address you entered earlier.
      1. If the account is created without a message stating that the email address is already registered, then there is no account created with this email address.
      2. If a message appears stating that the email address is already registered, then an account has been created with this email address. You should then contact the organisation you are applying to for further support.