How do I open an application that is locked?
If an application is locked—indicated by a padlock symbol on the application—the organisation you are applying to requires enhanced login (in most cases BankID) to create or access it.
If an application displays a padlock symbol, logging in with e-identification (e.g., BankID) is required to start it. If you logged in with an email address and password, you need to add your personal identity number (social security number) to your account to gain access to the application.
Tip! To add a personal identity number to your account, read the support article How do I add a personal identity number to my account?